BestPresence Web Hosting 99.9% uptime guarantee

 

General FAQ

  1. What are Hosting795 . com DNS (domain name server) names?
  2. Do you offer dial-up Internet connectivity?
  3. Can I host a commercial website?
  4. Do you offer web design, website maintenance, and website programming services?
  5. Do you place banner advertisements on my website?
  6. What kind of server equipment do you use?
  7. How quickly will my account be set up after I sign up?
  8. What if I order a new web hosting account, but I don't hear from you. What should I do?
  9. What kind of network connectivity does your facility have?
  10. Is my Macintosh computer compatible with your hosting plan?
  11. Do you provide technical support?
  12. Do you offer a control panel?
  13. What kind of backup power technology is installed?
  14. How does Hosting795 . com handle system backups?
  15. Can you recover my website data from your system backups?
  16. Do you allow adult websites?
  17. What does Hosting795 . com consider policy violations?
  18. What is your scripting usage policy?


  1. What are Hosting795 . com DNS (domain name server) names?
    Primary DNS:   NS1.HOSTING795.COM    
    Secondary DNS: NS2.HOSTING795.COM  


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  2. Do you offer dial-up Internet connectivity?
    No, we do not offer any Internet connectivity services. We focus 100% of our business on providing affordable web hosting services & web design.

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  3. Can I host a commercial website?
    Yes, Hosting795 . com can host your commercial website.

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  4. Do you offer web design, website maintenance, and website programming services?
    Yes, we offer web design, site maintenance and programming services. See what we have to offer at our Web Design Center.

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  5. Do you place banner advertisements on my website?
    No, we do not place any forced advertisements on your website.

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  6. What kind of server equipment do you use?
    • 155megabit OC3 connection
    • 1 GB RAM
    • RedHat Linux 7.2
    • NetApp Filer network storage
    • Apache 1.3.20


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  7. How quickly will my account be set up after I sign up?
    Accounts are processed within 5 minutes of completing our sign up form. Your welcome letter, instructions, username and password, temporary IP address and FTP access will be established within one hour, and you can start uploading your website then. Refer to our domain registration and domain transfer FAQs for information on the timeframe for those processes.

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  8. What if I order a new web hosting account, but I don't hear from you. What should I do?
    If you do not receive an email from us within one hour of signing up, please contact sales. If possible, please include your confirmation number, domain name and contact information in your email.

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  9. What kind of network connectivity does your facility have?
    We have redundant OC3 and multiple DS3 connectivity from Tier 1 providers (UUnet, Sprint and Pacific Bell).

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  10. Is my Macintosh computer compatible with your hosting plan?
    Our web servers use standard FTP (file transfer protocol). Therefore, you can build your site on any Macintosh or PC and use FTP to upload your website files to the live web server. Alternatively, we also support publishing your website using FrontPage, Macromedia Dreamweaver, Adobe GoLive and other site creation software.

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  11. Do you provide technical support?
    Yes, we provide 24/7 technical support via your control panel.

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  12. Do you offer a control panel?
    Yes, we provide our customers with a free web-based control panel, which allows easy management of their web hosting account.

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  13. What kind of backup power technology is installed?
    We have UPS battery backup, in addition to a 300kVA diesel backup generator, which will keep your website up until normal power is restored.

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  14. How does Hosting795 . com handle system backups?
    We create monthly tape backups of our system with full for disaster recovery purposes. We recycle the tapes and store them offsite with a monthly tape rotation.

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  15. Can you recover my website data from your system backups?
    No. The purpose of our system backups is for disaster recovery in the event of a system failure. We do not provide copies of files lost or deleted as a result of customer error. We suggest that customers keep up-to-date backup copies of their website files for this purpose. We have however provided you with a backup assistant in your control panel to assist you in backing up your website.

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  16. Do you allow adult websites?
    It depends.  Contact us to talk about it  otherwise, for more information, please refer to our Usage Policy.

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  17. What does Hosting795 . com consider policy violations?
    Hosting795 . com prohibits sites engaged in illegal activities, Internet abuse, systems abuse and certain forms of adult content. For additional details, please read our Usage Policy.

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  18. What is your scripting usage policy?
    Hosting795 . com reserves the right to remove any executable file(s) or scripts, which we deem are harming the server environment and/or affecting other customers' website performance. Hosting795 . com is not liable for any system faults or unintentional deletes of CGI files due to mishaps, system failure or acts of God. Maintaining backup copies of website files, scripts, and associated files is the responsibility of the site owner. For more information, please refer to our Usage Policy.

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