BestPresence Web Hosting 99.9% uptime guarantee

 

Getting Started FAQ

  1. What information do I need to provide to order an account?
  2. What methods of payment do you accept?
  3. What are my payment term options?
  4. Is there a minimum term commitment?
  5. Do you offer a pre-pay discount?
  6. Is your order form secure?
  7. How quickly will my account be set up after I sign up?
  8. What if I order a new web hosting account, but I don't hear from you. What should I do?
  9. Do you provide technical support?


  1. What information do I need to provide to order an account?
    During the order process, you will be asked to provide the domain name you want to register or transfer, and the contact and domain ownership information for the person responsible for the account, including the credit card number and expiration date.

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  2. What methods of payment do you accept?
    We currently accept the following methods:
    • Visa
    • MasterCard
    • American Express
    • PayPal.com

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  3. What are my payment term options?
    You have the choice to pay monthly or yearly. 

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  4. Is there a minimum term commitment?
    No, we do not lock anyone into any unnecessary contracts or agreements.

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  5. Do you offer a pre-pay discount?
    Yes, we offer a 1-year pre-payment option.  This is designed for those who do not wish to be bothered with an invoice every month and want to get the year out of the way.

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  6. Is your order form secure?
    Yes, we use standard SSL (Secure Sockets Layer) encryption technology to protect your important personal information.

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  7. How quickly will my account be set up after I sign up?
    Accounts are set up within one hour. You will receive a welcome email once the setup process is complete. Once your account is set up, you will be able to log into your control panel and upload your site to your temporary IP address, even though your domain name may not be accessible for 2-3 days.

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  8. What if I order a new web hosting account, but I don't hear from you. What should I do?
    If you do not receive an email from us within 30 minutes of signing up, please email us at Sales@Hosting795.com. If possible, please include your confirmation number, domain name and contact information in your email.

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  9. Do you have technical support?
    Yes, our support staff that is available to you 24/7 via your control panel and we will respond to inquiries as quickly as possible.

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